Terms and conditions
Art & Succulents general conditions
These General Conditions are intended to regulate the terms and conditions by which the
Arte & Suculentas store, Individual person, Daniela Gomes with NIF 245258701, headquartered at Rua António de Sousa, lot 67 nº 10 2500-297 Caldas da Rainha (not a physical store) will be governed.
Arte & Suculentas service consists of making available and supplying a set of
products and/or services, in order to allow the user, to whom the condition
of the customer, the online ordering and purchase of the products presented therein.
By using Arte & Suculentas, it implies full acceptance and agreement of all
parameters present in the Terms and Conditions described, as well as in the Privacy Policy
Privacy in effect at the time you access Arte & Suculentas.
If you do not accept, in part or in full, any of the stipulated conditions, you must not
shopping at Arte & Suculentas. If you access Arte & Suculentas, you will be
undertake and be responsible for respecting the conditions determined in this
page and in the Privacy Policy.
Arte & Suculentas reserves the right to update and change the Terms and Conditions without notice.
prior. It is advisable to periodically check the Terms and Conditions to verify
any changes or updates.
Product and pricing information
Arte & Suculentas informs customers about the characteristics, descriptions, images or
videos of each product and/or service on each available page. The Art & Succulents
undertakes to make its products and/or services available clearly and to correct
possible errors that may occur as soon as possible.
Arte & Suculentas concisely presents the prices of each product and/or service,
including VAT rates, shipping costs applied to each order and other costs
supplements that may apply.
Information about products, prices, content, images, videos, promotional campaigns
and services may be updated and changed by Arte & Suculentas at any time.
Intellectual property
Arte & Suculentas is a registered online store, and the service provided is the responsibility of
of Art & Succulents.
The content, domain, information present and made available on Arte & Suculentas are
property of Arte & Suculentas or were granted to it, thus being
protected by copyright and related rights. Any and all use, reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by Arte & Suculentas.
The customer undertakes to fully respect the aforementioned conditions and rights, as well as
such as refraining from acts that may go against the law and rights such as copyright,
related rights, among other laws applicable to the use of images, videos,
contents, etc without express approval from Arte & Suculentas. Arte & Suculentas cannot
be held responsible for any misuse of such products.
Payment methods
Arte & Suculentas offers the following payment methods:
● ATM
● MB WAY
● Bank transfer
After payment is completed, Arte & Suculentas will proceed with a verification
standard, so that it is possible to process and ship the order. the customer will receive
an email confirming that the order has been paid, as well as the invoice
corresponding.
Conditions of purchase at Arte & Succulentas:
Product availability
All products and/or services available at Arte & Suculentas can be purchased,
except in cases of breakage or stock limitation, as well as in products made to order,
whose availability may vary. Products may become unavailable without notice.
but, in these circumstances, they will be duly identified in Arte & Suculentas.
In the event that the product is no longer available after the purchase has been completed, Arte & Suculentas undertakes to contact the customer, by telephone or email, as soon as possible in order to speed up the process with them. .
Fees and taxes
At Arte & Suculentas the prices shown are in Euros, with the appropriate
VAT fees and taxes according to the law in force, which are already included in the price
introduced.
order cancellation
The customer may cancel an order placed while it is in
processing. You are requested to inform Arte & Suculentas through the following contact
email: arteesuculentas@gmail.com.
If the cancellation request has been made after the order has been shipped,
will be forwarded for delivery and the customer may choose to refuse to accept the
same. Arte & Suculentas is not responsible for possible delays in the processing of
order cancellation.
Arte & Suculentas reserves the right not to process orders or refunds in
cases of data inconsistency, fraud or misconduct by the customer, as well as by
technical questions unrelated to Arte & Suculentas.
Free Resolution
The customer has the right to terminate the contract within a period of 14 (fourteen) days from the date
of conclusion of the contract.
If the customer wishes to terminate the contract, he may do so via the email arteesuculentas@gmail.com or by filling out the contact form available at Arte & Suculentas.
Upon terminating the contract within the legal period, in addition to returning the product, the customer
must return any offers that accompany the main product. The Art & Succulents
must refund the amount paid within a maximum period of 14 days after receipt of the
returned order accompanied by the purchase invoice, proof of payment and
return form.
The refund will be made using the same payment method used by the customer.
in the initial payment, except in situations of express agreement and in which the customer does not incur
for any costs incurred as a result of the refund.
Any refund procedure will be processed as provided by law
in force in Decree Law No. 24/2014.
Claims
The customer may file a claim regarding any issue, act, information
or service provided regarding Art & Succulents via email arteesuculentas@gmail.com or through the electronic complaints book available at the link: https://www.livroreclamacoes.pt/
disclaimer
When creating and using an account at Arte & Suculentas, the customer is responsible for maintaining the
account, confidentiality and for all activity arising from your account.
When creating a user account and placing orders, the customer expressly and
unequivocally the Terms and Conditions in their most up-to-date version.
Arte & Suculentas is not responsible for any information disclosed by third parties,
technical failures or any other problems that prevent access and good
operation of the online store.
Arte & Suculentas is not responsible for possible damages, directly or indirectly
relating to the use, or inability to use, the products and/or services
made available, as well as for any delay or unforeseen event in the delivery of orders.
PERSONAL DATA PROCESSING
Please check the Privacy and Cookie Policy.
APPLICABLE LAW - JURISDICTION
This contract is subject to Portuguese law and legislation in force.
APPLICABLE LAW - JURISDICTION
This contract is subject to Portuguese law and legislation in force.